hp 61 black ink cartridge (510 Views)
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Student
manyhorses
Posts: 1
Member Since: ‎03-05-2013
Message 1 of 3 (510 Views)

hp 61 black ink cartridge

Purchased a new hp 61 cartridge for my deskjet 2050 j510a series, when I installed it I get an error message that says ink cartridge not compatiable....what is the problem...?

Regents Professor
Ciara_B
Posts: 6,147
Member Since: ‎11-27-2009
Message 2 of 3 (499 Views)

Re: hp 61 black ink cartridge (DJ 2510. Incompatible Cartridge msg)

Hi, have you tried the usual troubleshooting like cleaning the cartridge & reseating it?

More details in the link below.....

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c03368592

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Ciara_B
Posts: 6,147
Member Since: ‎11-27-2009
Message 3 of 3 (425 Views)

Re: hp 61 black ink cartridge

Hi, just wondering if this issue is now fixed?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation