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Honor Student
flightdoc
Posts: 2
Member Since: ‎07-28-2013
Message 1 of 4 (214 Views)

hp 8500a prints well for a half a page and then the colors fade out

My HP 8500A had suddenly begun to fade out half way through the page and I am wondering if one of the printheads has gone bad.  How do I know it is not just a clogged tube or something rather than spend $100 on new printhead only to have them fail.  flightdoc

Regents Professor
Ciara_B
Posts: 6,318
Member Since: ‎11-27-2009
Message 2 of 4 (205 Views)

Re: hp 8500a prints well for a half a page and then the colors fade out

Hi flightdoc, have you checked the ink levels?

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
flightdoc
Posts: 2
Member Since: ‎07-28-2013
Message 3 of 4 (199 Views)

Re: hp 8500a prints well for a half a page and then the colors fade out

They are all new ink cartridges and when I check the ink levels, it shows them dropping with each cleaning.  That is an expensive way to clean the machine.  flightdoc

Regents Professor
Ciara_B
Posts: 6,318
Member Since: ‎11-27-2009
Message 4 of 4 (192 Views)

Re: hp 8500a prints well for a half a page and then the colors fade out

Is your printer still in warranty, have you tried calling HP Support?

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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