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Student
creative1
Posts: 1
Member Since: ‎05-13-2014
Message 1 of 2 (71 Views)

hp c7180 - magenta prints on diagnostics but not on test page or psd files

hp c7180

magenta prints fine on diagnostics but not on test page or psd files

 

cleaned heads

replaced magenta cartidge

 

win xp-pro

worked fine last time i used it

Teacher
Michael_G
Posts: 137
Member Since: ‎12-15-2010
Message 2 of 2 (53 Views)

Re: hp c7180 - magenta prints on diagnostics but not on test page or psd files

Try to align the printer once: 

Press the Setup button.
Press to select Tools and then press OK .
Press to select Align Printer and then press OK . The unit prints a test page, aligns the printhead, and calibrates the printer.
After the success or failure message displays, press OK to continue.
Recycle or discard the alignment page.

 

I work for HP but my posts and replies are my own.
Have a good day.


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-Mike

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