Question
Reply
 
Student
sharon21
Posts: 1
Member Since: ‎07-11-2011
Message 1 of 4 (991 Views)

hp deskjet F4180 new ink cartridge wont print black ink

i just replaced my ink cartridge from hp ink to a new hp ink, same brand and # as the original one. clear tap has been removed and the ink will only print from the new color cartridge not the new black cartridge. please help!

Regents Professor
Ciara_B
Posts: 6,260
Member Since: ‎11-27-2009
Message 2 of 4 (966 Views)

Re: hp deskjet F4180 new ink cartridge wont print black ink

Hi Sharon

Are you using Vista by any chance?

Black ink does not appear when printing in Windows Vista

 

Have you tried cleaning the cartridge?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00256370&cc=us&lc=en&dlc=en&product=3177566&tmp...

 

Please let me know how you get on

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
moonlightdanny
Posts: 1
Member Since: ‎12-09-2013
Message 3 of 4 (342 Views)

Re: hp deskjet F4180 new ink cartridge wont print black ink

its still flashing red

 

Regents Professor
Ciara_B
Posts: 6,260
Member Since: ‎11-27-2009
Message 4 of 4 (310 Views)

Re: hp deskjet F4180 new ink cartridge wont print black ink

Is the cartridge still within warranty?

Wty ends dates.jpg

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation