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hp officejet j6400 series will not accept my refilled colour cartridge how do I fix it (192 Views)
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Student
Bourgeault
Posts: 1
Registered: ‎03-07-2012
Message 1 of 2 (192 Views)

hp officejet j6400 series will not accept my refilled colour cartridge how do I fix it

 

Ya like I said I have an hp officejet j6400 series and it will not accept my refilled colour cartridge. I'm not sure what to do to fix this problem if any one has any suggestions it would be very much appreciated 

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PhD Student
Ciara_B
Posts: 2,297
Registered: ‎11-27-2009
Message 2 of 2 (185 Views)

Re: hp officejet j6400 series will not accept my refilled colour cartridge how do I fix it

Hi, so when you say it won't accept the cartridge, is it showing a particular error msg? Any luck if you clean the cartridge contacts? (sometimes if there's some debris there it can prevent a good connection with the printer)

 

Note that the quality & reliability of refills isn't always as good as originals...

 

Can I refill the ink in my HP cartridge

http://h71036.www7.hp.com/hho/us/en/ep/articles/printer-supplies.html

 

Hope this helps

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
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