07-02-2014 01:16 PM
When installing a new prnter cartridge, there is a silver ribbon with a small plastic tag hanging off the left side. When I followed the install instructions, my printer printed only the right side of the page. Was I supposed to do something special with this ribbon? Why is my printer only printing one side of the page?
07-03-2014 01:16 PM
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.