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mywayworks
Posts: 1
Member Since: ‎06-18-2014
Message 1 of 2 (83 Views)

hp3520 black ink issue

I removed the black cartridge. Took wet q-tip and removed rubber gasket from around the screen and cleaned the screen good with the q-tip.I then put gasket back around the screen careful to push it down snugly so screen more exposed to the ink pad. Then when i installed ink cartridge back,  I made sure to apply pressure on the back of cartridge above screen to release ink. I then ran thru cleaning cycle twice. Its never printed this good since i bought it. I plan on cleaning my colored screens now, for ultimate perfomance. Preventive matinence. Good luck

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Ciara_B
Posts: 6,320
Member Since: ‎11-27-2009
Message 2 of 2 (67 Views)

Re: hp3520 black ink issue

Thanks for the feedback. Was this a Deskjet 3520 printer? Could you maybe take a photo to show what you did, and post it here to the Forum?

Cheers

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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