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rivergirl
Posts: 1
Member Since: ‎09-11-2013
Message 1 of 2 (146 Views)

hp6100 all-in-one inkjet error message: remove and check cartridges

My hp 6100 all-in-one is sending an error message: remove and check cartridges.

 

When I do, nothing happens.

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Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 2 (128 Views)

Re: hp6100 all-in-one inkjet error message: remove and check cartridges

Sorry that you are having a problem with the check cartridge error message. 

 

Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 

 

Also, try to clean the bottom of the ink cartridges with lint free cloth and water. 

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