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Top Student
web_95
Posts: 5
Member Since: ‎03-14-2013
Message 1 of 4 (139 Views)
Accepted Solution

ink cartridge lock mechanism

I also posted this question here http://h30499.www3.hp.com/t5/Printers-Deskjet/HP-Envy-4550/m-p/6474126#.U3NuzU2UOos but have not recviced a response, so hopefully I will here.

 

I have a HP envy 4500 all in one and I need to know how to put the ink cartridge lock mechanism back on where it needs to go, you can see in the pictures what I am talking about.20140513_115620.jpeg20140513_115604.jpeg

Regents Professor
Ciara_B
Posts: 6,475
Member Since: ‎11-27-2009
Message 2 of 4 (124 Views)

Re: ink cartridge lock mechanism

Hi, thanks for the photo. If the printer is still under warranty I would call Support. If not I would try taping it back into place. It's just a little clip that makes sure the cartridge is held in place.

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Top Student
web_95
Posts: 5
Member Since: ‎03-14-2013
Message 3 of 4 (121 Views)

Re: ink cartridge lock mechanism

Thanks, I emailed HP.

Regents Professor
Ciara_B
Posts: 6,475
Member Since: ‎11-27-2009
Message 4 of 4 (117 Views)

Re: ink cartridge lock mechanism

You're welcome

:smileyhappy:

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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