Question
Reply
 
Student
stoneybrook
Posts: 1
Member Since: ‎05-02-2012
Message 1 of 2 (120 Views)

ink cartridges failed in HP Office Jet Pro 8500

Black ink cartridge was low but no message on screen.

 

Replaced black ink cartridge and then red and cyan ink  didn't work, in . And message then read, alignment failed. I went rhough all the steps on this forum for alignment failure and nothing worked. Now only yellow and black print.

 

Tried replacing magenta cartridge (even though it was still about half full) but no magenta color printed.

Student
LoveGod
Posts: 1
Member Since: ‎05-12-2014
Message 2 of 2 (43 Views)

Re: ink cartridges failed in HP Office Jet Pro 8500

Printer printing red instead of black.  Please help.  Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation