Question
Reply
 
Student
creissig
Posts: 1
Member Since: ‎08-28-2014
Message 1 of 2 (52 Views)

ink levels

I recently changed all the ink cartridges on my HP Officejet Pro 8500A. Now it is saying I have low ink levels on all the colored ink and the black is about 3/4 full but it wont print black....we rarely print so it shouldnt be low already and it should definitley print black!! Any ideas?

Intern
TechDawg
Posts: 48
Member Since: ‎01-07-2011
Message 2 of 2 (41 Views)

Re: ink levels

Try following these steps to resolve:

Depleted ink cartridge

Although I work for HP, my post's and replies are my own opinion. I am not an official HP spokesperson.

****Please click the Kudos Thumbs up if you would like to say thanks****
****Please mark Accept As Solution if it solves your problem****
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation