Question
ink system failure officejet 6500
Replies (19)
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Honor Student
R777
Posts: 3
Member Since: ‎12-22-2013
Message 11 of 20 (616 Views)

Re: ink system failure officejet 6500

[ Edited ]

Thanks for your suggestions, Rainbow 7000, I tried all the suggestions testing the ink cartridges through the setup menu. My setup menu would not come up even after holding the button down at start-up. I will try purchasing new cartridges and see if this solves the problem. Thanks for your help. I'll let you know if that works.

HP Support Agent
Rainbow7000
Posts: 6,440
Member Since: ‎09-02-2013
Message 12 of 20 (593 Views)

Re: ink system failure officejet 6500

Hello bohlcore and R777,

Could you please let me know which model of Officejet 6500 you are working with? I posted the list here:

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/ink-system-failure-officejet-6500/...

Both bohlcore and R777,

Could you please respond to me and let me know if it would be alright with you both if I send you a private message each with another step to try if your issues are still not resolved?

Thanks!:smileyhappy:

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

Honor Student
bohlcore
Posts: 3
Member Since: ‎01-05-2014
Message 13 of 20 (581 Views)

Re: ink system failure officejet 6500

I have model e709n. It's fine if you want to private message me...any help is greatly appreciated! Thanks
HP Support Agent
Rainbow7000
Posts: 6,440
Member Since: ‎09-02-2013
Message 14 of 20 (569 Views)

Re: ink system failure officejet 6500

Hello bohlcore,

I have sent you a private message. You can view the message by clicking on the envelope icon beside your user name at the top right side of this page.

Thanks:smileyhappy:

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

Honor Student
bohlcore
Posts: 3
Member Since: ‎01-05-2014
Message 15 of 20 (552 Views)

Re: ink system failure officejet 6500

Thanks for the suggestions- I did try them but it did not clear the errror.  I talked to tech support who advised that my printer needs to be replaced and offered me an upgrade "deal".  A check on Amazon revealed that I can get the printer they have offered me for the same price on Amazon, so its no special offer.  Further reading on Amazon revealed that the printer they are offering has horrible reviews!  Given that this printer was only occasionally used and is now not functioning, I think I'll be shopping around to see what company's printers have the best reputation. 

Student
jacana
Posts: 1
Member Since: ‎01-23-2014
Message 16 of 20 (510 Views)

Re: ink system failure officejet 6500

I am looking for a solution to this "ink system failure". My printer was working and all of a sudden this message appeared and asked me to turn the printer off and then on. I have done that several tmes but nothing happens.

Honor Student
extractionman
Posts: 2
Member Since: ‎03-06-2014
Message 17 of 20 (385 Views)

Re: ink system failure officejet 6500

my printer stopped printing black. I followed instructions to soak 10 min in hot water, dry and reinstall. Now my HP Officejet 6500 Wireless All-in-One Printer - E709n comes up ink system failure, turn off then on. this does not cause the printer to do anything. help

Moderator
george-p
Posts: 7,065
Member Since: ‎01-09-2014
Message 18 of 20 (383 Views)

Re: ink system failure officejet 6500

Hi @Ciara_B ,

 

Could you assist extractionman in the printing issues

 

Regards,
George

 

I work for HP
Honor Student
extractionman
Posts: 2
Member Since: ‎03-06-2014
Message 19 of 20 (380 Views)

Re: ink system failure officejet 6500

I need a plan
Regents Professor
Ciara_B
Posts: 6,284
Member Since: ‎11-27-2009
Message 20 of 20 (175 Views)

Re: ink system failure officejet 6500

@extractionman

 

Are you still having an issue with Ink System Failure?

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation