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05-07-2012 03:55 PM
how can i fix an error that is showing on my printer
i have a hp 4500 officejet
and the screen is showing ( tri -color cartridge problem ) refer to device documention to troubleshoot
can anyone help please
05-08-2012 06:09 AM
I'd recommend first checking your ink levels to see if they are nominal.
If the prniter is showing that there is plenty of ink, I would try removing the cartridges and reinserting them. If you need help with that operation here is a link with some instructions:
Hope this helps!
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