my printer will not print black ink and cartridges are all brand new (92824 Views)
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ezierhut
Posts: 4
Registered: ‎06-04-2012
Message 1 of 47 (92,824 Views)
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my printer will not print black ink and cartridges are all brand new

my printer will not print black ink and cartridges are all brand new...any suggestions how to fix this?

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 2 of 47 (92,822 Views)

Re: my printer will not print black ink and cartridges are all brand new

Please read this post then provide some details.  What printer model? What operating system?

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Top Student
ezierhut
Posts: 4
Registered: ‎06-04-2012
Message 3 of 47 (92,818 Views)

Re: my printer will not print black ink and cartridges are all brand new

Officejet 6500 All-In-One e709n series, Windows 7

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 4 of 47 (92,802 Views)

Re: my printer will not print black ink and cartridges are all brand new

See the solution in this post.  Be sure to check the vents as described in a link in that post.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

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stoughton
Posts: 1
Registered: ‎12-10-2012
Message 5 of 47 (87,057 Views)

Re: my printer will not print black ink and cartridges are all brand new

my printer will not print black ink and cartridges are brand new

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 6 of 47 (87,049 Views)

Re: my printer will not print black ink and cartridges are all brand new


stoughton wrote:

my printer will not print black ink and cartridges are brand new


Please read this post then provide some details.  What printer model? What operating system? 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

Top Student
choselife28
Posts: 1
Registered: ‎01-27-2013
Message 7 of 47 (83,224 Views)

Re: my printer will not print black ink and cartridges are all brand new

I just purchased a new printer pack for my HP photosmart 5510 all-in-one yesterday and the black ink isn't printing. I've already vented the cartridge correctly but when I print, the black comes out a barely gray color. UGH! is this probably just a defective cartridge?

 

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 8 of 47 (82,943 Views)

Re: my printer will not print black ink and cartridges are all brand new

I would take a look at this document.  It's possible that you have a defective cartridge. Let me know how it goes.

 

Black Ink Missing



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pfaffgau
Posts: 1
Registered: ‎07-09-2013
Message 9 of 47 (65,887 Views)

Re: my printer will not print black ink and cartridges are all brand new

I have then same problem.

Top Student
miggsy
Posts: 8
Registered: ‎03-25-2013
Message 10 of 47 (62,317 Views)

Re: my printer will not print black ink and cartridges are all brand new

Why doesn't my HP printer print from my new black cartridge?

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