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lizPollock
Posts: 1
Member Since: ‎08-08-2014
Message 1 of 2 (88 Views)

my printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

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Bob_Headrick
Posts: 16,343
Member Since: ‎11-17-2008
Message 2 of 2 (64 Views)

Re: my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details.  What printer model? What operating system? Are there any error messages on the printer or computer screen?

 

 

Is your printer still in warranty? You can check with HP's warranty tool here.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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