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05-01-2012 07:48 AM
I have a HP Photosmart Plus B209a, It only prints blank pages, i have set my preferences to grayscale an black ink only an still blank pages, i have turned it off, unplugged everything, waited 2 or 3 minutes an still blank pages, i am positive i have a full black ink cartridge, print preview shows what i'm printing, i even took the cartridge out an put it back in and it STILL PRINTS BLANK PAGES!!! somebody PLEASE help me out here!!
05-01-2012 09:34 AM
In order to isolate the problem, please print an hardware Self Test report:
- On the control panel Home Screen, touch the right arrow ( ) to view more options.
- Touch Setup ( ).
- Touch Tools .
- Touch Printer Status Report . The product prints the report.
What colors you may see comparing the sample below?
If my post resolved your problem, please mark it as as Accepted Solution