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new cyan cartridge fails to print (141 Views)
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KeithWill Honor Student
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KeithWill
Posts: 2
Registered: ‎02-02-2012
Message 1 of 2 (141 Views)
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new cyan cartridge fails to print

‎04-23-2012 08:27 AM

HP 6510 printer.

 

I just replaced all 4 ink cartridges with new HP 564 cartridges. The monitor shows all are "full." Everything works fine, EXCEPT cyan does not print at all.

 

I cleaned the heads one time; no change.

 

What's the problem and how can I fix it?

 

Thanks, Keith

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: new cyan cartridge fails to print

‎04-24-2012 02:43 PM

Hi there,

This article should covers similar troubleshooting to the issue you are experiencing (especially clearing ink vents and seating). Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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