HP Support Forums
Join in the conversation.
04-23-2012 08:27 AM
HP 6510 printer.
I just replaced all 4 ink cartridges with new HP 564 cartridges. The monitor shows all are "full." Everything works fine, EXCEPT cyan does not print at all.
I cleaned the heads one time; no change.
What's the problem and how can I fix it?
04-24-2012 02:43 PM
This article should covers similar troubleshooting to the issue you are experiencing (especially clearing ink vents and seating). Give the steps outlined a shot and let us know if it helps.
Best of Luck!