01-09-2013 07:23 PM
07-03-2014 11:16 AM
I seen you have other posts making note of an error, "0x61011 Bed". If this is the error you should follow the steps outline here: A 'Carriage jam' or '0X610000F6' Message Displays on the Control Panel.
But, if you error is the ink system failure, following the above link is the correct guide. If you reach the end of either guide and the issue persists, contact HP's Technical Support to see about further options for you.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies