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Student
jesswald
Posts: 1
Member Since: ‎01-09-2013
Message 1 of 4 (2,052 Views)

officejet 6500 wireless ink system failure.

already turned off and on. did not work windows xp

Master's Graduate
skippyjohnson
Posts: 552
Member Since: ‎12-05-2008
Message 2 of 4 (2,048 Views)

Re: officejet 6500 wireless ink system failure.

Top Student
youssou
Posts: 6
Member Since: ‎06-28-2014
Message 3 of 4 (588 Views)

Re: officejet 6500 wireless ink system failure.

how to solve the prblem in subject?

HP Support Agent
JERENDS
Posts: 3,250
Member Since: ‎03-11-2014
Message 4 of 4 (553 Views)

Re: officejet 6500 wireless ink system failure.

Hello youssou,

 

I seen you have other posts making note of an error, "0x61011 Bed". If this is the error you should follow the steps outline here: A 'Carriage jam' or '0X610000F6' Message Displays on the Control Panel.

 

But, if you error is the ink system failure, following the above link is the correct guide. If you reach the end of either guide and the issue persists, contact HP's Technical Support to see about further options for you.

 

If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.

 

Regards,

JERENDS
I work on behalf of HP

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