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Honor Student
Posts: 2
Member Since: ‎01-16-2010
Message 1 of 10 (4,064 Views)

photosmart B110 will not print Black.

Printer decided not to print black. Used it yesterday with no problem. Did various test sheets, cleaned head (including manually), changed cartridges, rung netgear, turned it on and off several times..........threatened it but still no luck.

Any ideas please.

If I need a new printhead where do I find it as I have also ploughed through the site with no luck

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Tutor
Posts: 21
Member Since: ‎06-01-2013
Message 2 of 10 (4,050 Views)

Re: photosmart B110 will not print Black.

My printer is doing the same thing Photosmart 5512

 

also on this thread are more with same problem

 

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/FORUM-COMPLETE-READY-FOR-DELETION/m-p/2...

 

and there is another thread going as well- looks like something is definitely going on- maybe some issues with cartridges sold that are not working properly?

Regents Professor
Posts: 7,836
Member Since: ‎11-27-2009
Message 3 of 10 (3,999 Views)

Re: photosmart B110 will not print Black.


mwdachs wrote:

Printer decided not to print black. Used it yesterday with no problem. Did various test sheets, cleaned head (including manually), changed cartridges, rung netgear, turned it on and off several times..........threatened it but still no luck.

Any ideas please.

If I need a new printhead where do I find it as I have also ploughed through the site with no luck


You can purchase a new printhead at the HP part store

 

http://welcome.hp.com/country/us/en/wwhowtobuy.htm

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Posts: 7,836
Member Since: ‎11-27-2009
Message 4 of 10 (3,998 Views)

Re: photosmart B110 will not print Black.


ramsam wrote:

My printer is doing the same thing Photosmart 5512

 

also on this thread are more with same problem

 

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/FORUM-COMPLETE-READY-FOR-DELETION/m-p/2...

 

and there is another thread going as well- looks like something is definitely going on- maybe some issues with cartridges sold that are not working properly?


Hi, did you try all the usual troubleshooting, such as

 

- verify inks are not empty

- run printhead clean and leave the printer to sit for half or hour or so

- check the cartridge vent area is clear

 

For the PS 5512, the printhead is part of the printer so it can't be removed or replaced. Is your printer still in warranty? 

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Posts: 1
Member Since: ‎09-11-2013
Message 5 of 10 (3,896 Views)

Re: photosmart B110 will not print Black.

My Photosmart B110 series black ink is not printing after installing new cartridge. Cleaned printheads and followed advice from support centre to turn printer off but still not working. The ink level in the cartridge is reducing.How do I clean the vent?

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Regents Professor
Posts: 7,836
Member Since: ‎11-27-2009
Message 6 of 10 (3,886 Views)

Re: photosmart B110 will not print Black.

Hi
Check out the details in the link below .....
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02046460

Please let me know how you get on
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Posts: 1
Member Since: ‎11-14-2014
Message 7 of 10 (1,844 Views)

Re: photosmart B110 will not print Black.

I installed a new cartridge last week - printed OK then stopped.  Any ideas hoe to correct fault?

Honor Student
Posts: 4
Member Since: ‎04-25-2015
Message 8 of 10 (758 Views)

Re: photosmart B110 will not print Black.

I have a solution that works! Mind you I have conferred with the HP support pages and have always followed their advice about:

 

- verify inks are not empty

- run the priner cleaning routine in the printer HP Utilities menu

- run printhead clean and leave the printer to sit for half or hour or so

- check the cartridge vent area is clear

- using and (unecessarily replacing) printer cartridges (at $100!).

 

Fully cleaning the printer head is the key. So much sticky gunk can build up. Take it out an run it under a hot tap!!  For instructions, see:

 

https://youtu.be/Ql5CPAvTaOE

 

If that does not work, soak the printer head in a tub of warm water over night. Make sure it is fully dry and insert it back in. It works!

 

Warren3336

 

Why does not HP recommend such a logical solution!!!

Student
Posts: 1
Member Since: ‎05-05-2015
Message 9 of 10 (656 Views)

Re: photosmart B110 will not print Black.

[ Edited ]

Hi!

 

I am having majors issues with printing black text with my HPB110 printer. I have done all the checks, installed new cartridges, cleaned the print heads and gone through the hp scan doctor precedure, still to no avail. I note that several other people have experienced the same problem.Have followed the video but still no black printing. Help, please!

HP Support Agent
Posts: 9,315
Member Since: ‎03-26-2014
Message 10 of 10 (639 Views)

Re: photosmart B110 will not print Black.

Hi greta3,

 

Welcome to the HP Forums!

 

If you have done all the previous steps posted, and the printer is still not printing black. Please call our phone support at 800-474-6836 to have your printer serviced. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

Best regards! Smiley Happy

 

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