photosmart B110 will not print Black. (1600 Views)
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Honor Student
mwdachs
Posts: 2
Member Since: ‎01-16-2010
Message 1 of 6 (1,600 Views)

photosmart B110 will not print Black.

Printer decided not to print black. Used it yesterday with no problem. Did various test sheets, cleaned head (including manually), changed cartridges, rung netgear, turned it on and off several times..........threatened it but still no luck.

Any ideas please.

If I need a new printhead where do I find it as I have also ploughed through the site with no luck

Tutor
ramsam
Posts: 21
Member Since: ‎06-01-2013
Message 2 of 6 (1,586 Views)

Re: photosmart B110 will not print Black.

My printer is doing the same thing Photosmart 5512

 

also on this thread are more with same problem

 

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/FORUM-COMPLETE-READY-FOR-DELETION/m-p/2...

 

and there is another thread going as well- looks like something is definitely going on- maybe some issues with cartridges sold that are not working properly?

Regents Professor
Ciara_B
Posts: 6,115
Member Since: ‎11-27-2009
Message 3 of 6 (1,535 Views)

Re: photosmart B110 will not print Black.


mwdachs wrote:

Printer decided not to print black. Used it yesterday with no problem. Did various test sheets, cleaned head (including manually), changed cartridges, rung netgear, turned it on and off several times..........threatened it but still no luck.

Any ideas please.

If I need a new printhead where do I find it as I have also ploughed through the site with no luck


You can purchase a new printhead at the HP part store

 

http://welcome.hp.com/country/us/en/wwhowtobuy.htm

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Ciara_B
Posts: 6,115
Member Since: ‎11-27-2009
Message 4 of 6 (1,534 Views)

Re: photosmart B110 will not print Black.


ramsam wrote:

My printer is doing the same thing Photosmart 5512

 

also on this thread are more with same problem

 

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/FORUM-COMPLETE-READY-FOR-DELETION/m-p/2...

 

and there is another thread going as well- looks like something is definitely going on- maybe some issues with cartridges sold that are not working properly?


Hi, did you try all the usual troubleshooting, such as

 

- verify inks are not empty

- run printhead clean and leave the printer to sit for half or hour or so

- check the cartridge vent area is clear

 

For the PS 5512, the printhead is part of the printer so it can't be removed or replaced. Is your printer still in warranty? 

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
seasider26
Posts: 1
Member Since: ‎09-11-2013
Message 5 of 6 (1,432 Views)

Re: photosmart B110 will not print Black.

My Photosmart B110 series black ink is not printing after installing new cartridge. Cleaned printheads and followed advice from support centre to turn printer off but still not working. The ink level in the cartridge is reducing.How do I clean the vent?

Regents Professor
Ciara_B
Posts: 6,115
Member Since: ‎11-27-2009
Message 6 of 6 (1,422 Views)

Re: photosmart B110 will not print Black.

Hi
Check out the details in the link below .....
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02046460

Please let me know how you get on
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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