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sam0303
Posts: 1
Member Since: ‎07-02-2014
Message 1 of 2 (85 Views)

printer head

HP Printer B210 Photo Smart

 

First message says printer head installed is not intended for use in this printer .....but its the same print head that came with the printer and it had just printed. Next message say Oxc19a003f error. How could it print fine and then 5 minutes later act like I had installed the wrong print head?

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Bob_Headrick
Posts: 15,634
Member Since: ‎11-17-2008
Message 2 of 2 (64 Views)

Re: printer head

There may be an issue with the electrical connection between the printer and the printhead.  I would suggest the troubleshooting steps in the document here

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

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