12-23-2011 05:48 PM
I had a printer the black started skipping, I tried 6 printhead cleaning process, no help.
I took the printer apart and found there was no way to access the print head.
Step 1: I then took card stock (40 pound paper), opened Word and drew a circle in the center of the sheet.
Step 2: Filled with black (or any color that is skipping), then on the card stock I moistened the area where
the circle would print.
This cleared up SOME of the skipped lines. Tried cleaning the heads again, did not improve and more.
Step 3: (If needed) I then taped two sheets of card stock together (a small piece of
scotch tape in the center of each side).
I then repeated steps 1 & 2, this almost removed all skips, I then ran another head clean and ta-da, complete
black printing with no skips.
Since you have no black, maybe your black printhead is completely dried, maybe this will help.
12-24-2011 12:05 AM
The page here may help.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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