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Student
brianbullseye
Posts: 1
Member Since: ‎12-22-2011
Message 1 of 5 (302 Views)

printer will not print in black

I have a HP officejet 6500 wireless, I cant get it to print in black even after changing the cartridge

Honor Student
bigsal
Posts: 2
Member Since: ‎12-23-2011
Message 2 of 5 (283 Views)

Re: printer will not print in black

Same problem! Have not seen any solutions

Student
dgsmith06
Posts: 1
Member Since: ‎12-23-2011
Message 3 of 5 (281 Views)

Re: printer will not print in black

I had a printer the black started skipping, I tried 6 printhead cleaning process, no help.

I took the printer apart and found there was no way to access the print head.

Step 1: I then took card stock (40 pound paper), opened Word and drew a circle in the center of the sheet.

Step 2: Filled with black (or any color that is skipping), then on the card stock I moistened the area where

the circle would print.

This cleared up SOME of the skipped lines.  Tried cleaning the heads again, did not improve and more.

Step 3: (If needed) I then taped two sheets of card stock together (a small piece of

scotch tape in the center of each side). 

I then repeated steps 1 & 2, this almost removed all skips, I then ran another head clean and ta-da, complete

black printing with no skips.

 

Since you have no black, maybe your black printhead is completely dried, maybe this will help.

 

Good luck!

Honor Student
bigsal
Posts: 2
Member Since: ‎12-23-2011
Message 4 of 5 (277 Views)

Re: printer will not print in black

It's not skipping; just no black will print at all. All the other colors work fine

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Bob_Headrick
Posts: 16,316
Member Since: ‎11-17-2008
Message 5 of 5 (275 Views)

Re: printer will not print in black

The page here may help.  

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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