01-13-2014 04:07 AM
Try following the troubleshooting steps outlined below....
Just FYI, the Envy 4500 is an eligible printer for HP Instant Ink in the US. If you're interested, you can check out the details....
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies