01-13-2014 04:07 AM
Try following the troubleshooting steps outlined below....
Just FYI, the Envy 4500 is an eligible printer for HP Instant Ink in the US. If you're interested, you can check out the details....
- Which Cartridges Work with My HP Printer?
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- HP 68xx and 6230 Printers - 'Problem with printhead' Error (Americas and Asia)
- HP 68xx and 6230 Printers - 'Problem with printhead' Error (Europe, Middle East, Africa)
- HP Instant Ink - What Is HP Instant Ink?