Question
Reply
 
Student
nebx
Posts: 1
Member Since: ‎07-02-2014
Message 1 of 2 (52 Views)

printing of normal word document written in black it is coming with plain paper

I m using Hp office jet 6000, recently I have changed its ink from original store. Unfortunately when I print normal word document written in black it is coming with plain paper, however when I order a print in a mixed color the other colors appear in the paper but still the black is not coming. So I would like to ask what might be the problem and how can I fix it?

Regards,

Provost
banhien
Posts: 34,319
Member Since: ‎01-29-2009
Message 2 of 2 (48 Views)

Re: printing of normal word document written in black it is coming with plain paper

Hi,

 

Please check the vent first and re-seat the cartridge.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation