pump motor stalled error message on Photosmart C5180 and C6280 (5773 Views)
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Student
Andrew_c51
Posts: 1
Member Since: ‎06-09-2012
Message 1 of 8 (5,773 Views)
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pump motor stalled error message on Photosmart C5180 and C6280

When I turn on my printers, one is a Photosmart C5180, the second is a Photosmart C6280, I receive an error message saying "Pump motor stalled". If I switch off and on again, this sometimes clears. Anyone else experienceed this on two printers. Both only use HP Original Ink Cartridges.

Associate Professor
Daniel_L
Posts: 1,792
Member Since: ‎11-28-2011
Message 2 of 8 (5,761 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

Hi Andrew

 

According to users in this thread:

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-Photosmart-C7280-Pump-Motor-Stalled...

 

there is a solution on the first page by joulem that several customers received help from

 

Hope this helps!

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Student
leafriverwriter
Posts: 1
Member Since: ‎09-01-2012
Message 3 of 8 (5,467 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

Is there any way to fix my HP C5100 printer when I have an error that the Pump Motor has stalled?  I've tried turning off, Utilities, etc.  Help please.

 

Honor Student
ziggycat518
Posts: 2
Member Since: ‎10-03-2013
Message 4 of 8 (2,664 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

ware is the pump can i by one printer keeps not letting me shut it down keeps running  over and over saying same thing

Honor Student
ziggycat518
Posts: 2
Member Since: ‎10-03-2013
Message 5 of 8 (2,663 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

yes but wont even shut down anymore

HP Support Agent
MissTeriLynn
Posts: 3,374
Member Since: ‎09-03-2013
Message 6 of 8 (2,638 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

Hi ziggycat518,

 

I understand you are getting a pump motor stalled error message on your printer and are having issues clearing it. I'd be happy to help you, I just need to know which printer is it that you have?

Once I have this information I will do my best to help you out! Thanks.

 

Have a great day!

Please click “Accept as Solution ” if you feel my post solved your issue, as it will help others find the solution.
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**MissTeriLynn**
I work on behalf of HP
Student
Chewierules
Posts: 1
Member Since: ‎12-04-2013
Message 7 of 8 (1,803 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

I´ve had same problem and tried all solutions recomended. But it never worked.

Frustrated and about to throw the C6280 out the window, i´d tought ill go all in on cheking gear and pullies.

I noticed that two of the gears, located left on the printhead, could move! They are conected to a black plastic lever and where stuck in wrong position, which i got confirmed it was, since the printer worked flawlessly after i corrected them.

Try it, it´s easy to find just open the lid and gently pull the gears, it´s more or less selfexplanetory how they should sit.

 

Chewierules

Honor Student
huot
Posts: 2
Member Since: ‎05-14-2014
Message 8 of 8 (415 Views)

Re: pump motor stalled error message on Photosmart C5180 and C6280

Hi. I am having the same problem. I would like a more detailed explanation of how to fix the gears on the printhead or any other suggestions on how to get my printer to print again. (I have a c6280 and I've tried to power it off, unplug it, etc.) Thanks.

 

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