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marjieo0
Posts: 1
Member Since: ‎11-04-2011
Message 1 of 2 (7,388 Views)

"Cartridge Error" message

I keep getting "Cartridge Error" message on my HP Officejet 4215xi All-in-One Printer.  I replaced the cartridge and printed three sheets before I started to receive error again?  Any ideas?

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 2 (7,377 Views)

Re: "Cartridge Error" message

Hi marjieo0,

 

Follow the instructions on this document.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00299&tmp_task=solveCategory&cc=us&dlc=en&jum...

I am an HP employee.

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