replaced cartridge officejet pro8600 plus

[ninaluvzblue]

i replaced my ink cartridge and now my printer says there's an error, i thought it might be the ink cartridge so i went and bought another one. The problems persits, so i installed the "set up cartridge" again and it worked fine. IDK what else im suppose to do...grrr

I really need to get this printer working, it's delayed my office work for 3 days now

[Travis_C]

Hello ninaluvzblue

Please try the following article as it may help resolve your issue.

Ink Cartridge Errors

If you continue to have the problem please include more information such as your exact printer model (ex. N911n) and any recent changes before you started to see the error.

[ninaluvzblue]

It's an HP officejet pro 8600 plus, it was working fine. I was printing about 50 pages when it said it was out of ink. When I replaced it...10mins later it no longer worked. Its weird, if I put the old cartridge it works fine, but like I said. I went and bought another one.

[Travis_C · Accepted solution]

Hello ninaluvzblue

Since it seems to be just that cartridge you are having trouble with I suggest calling HP Support. HP Ink cartridges their own warranty. If you following the link below you can find the phone number for support.

HP Support