HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

strange problem (152 Views)
Reply
Reply
Topic Options
knarfoe Student
Student
knarfoe
Posts: 2
Registered: ‎10-15-2011
Message 1 of 3 (152 Views)
Report Inappropriate Content

strange problem

‎10-19-2011 10:58 AM

Hello ,

I have a brand new HP Laserjet M1132 MFP.

After two weeks 2 of the three lights are blinking.

The middle one , exclamation mark , and the right one, toner light.

It means the cartridge is not installed correctly or is missing.

So I bought a new cartridge but I have the same problem.

The printer cannot do anything.

 

What to do?

tnx

frank

 

0
Reply
0
Please use plain text.
 
Master's Graduate Master's Graduate
Master's Graduate
AuntieEm
Posts: 808
Registered: ‎04-21-2011
Message 2 of 3 (136 Views)
Report Inappropriate Content

Re: strange problem

‎10-20-2011 11:36 AM

When all three lights blink like this is means that he product has experienced a fatal error from which it can' t recover. You need to:
 
 
 
 

  1. Turn off the product or disconnect the power cord from the product.

  2. Wait 30 seconds, and then turn on the product or reconnect the power cord to the product.

  3. Wait for the product to initialize.

 

If the error persists, contact HP customer support.
I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

0
Reply
0
Please use plain text.
 
DGoudreau142 Honor Student
Honor Student
DGoudreau142
Posts: 3
Registered: ‎03-04-2013
Message 3 of 3 (34 Views)
Report Inappropriate Content

Re: strange problem

‎03-04-2013 07:07 AM

Ensure that all the packaging is being removed from the toner cartridge.

0
Reply
0
Please use plain text.