HP Support Forums
Join in the conversation.
03-18-2012 11:54 AM
Deskjet 6980. One-sided printing is no problem. Two sided the printing in black has a problem in the alignment. The printer every now and than does not print the top side of letters en leaves out the beginning of some sentences.
03-22-2012 12:20 PM
Welcome to the community and sorry to learn that you are having this issue;
I will assume that you are using Win xp or later (If you are not please update your post with operating system and version or built)
Try this tool click here
Hope it helps;
03-24-2012 12:39 PM
Sorry to tell you that the program you sent does not work on the 6980 series, **bleep**. XP is indeed the operating system I am working with. do you have other options?