Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎04-12-2012
Message 1 of 7 (8,912 Views)
Accepted Solution

6500 accepts print job but prints blank pages - same in copy mode

6500 accepts print job but prints blank pages - same for copies. Printer ink is full.

Reply
0
Accepted Solution

Re: 6500 accepts print job but prints blank pages - same in copy mode

WOW! At least temporarily, my solution is hit SET-UP (the wrench) tab right arrow to TOOLS #6. type OK.
Tab
to (#2) Clean Printhead. Hit OK. Hopefully, stand back, let process and be amazed. A second try may be necessary.
At least for one day it works. May this be your solution.  Jesus is our only Hope!!!!

View solution in context
Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 7 (8,908 Views)

Re: 6500 accepts print job but prints blank pages - same in copy mode

[ Edited ]

This article should help resolve your blank pages:
http://support.hp.com/us-en/document/c01892627

Give the steps listed under your operating system a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Top Student
Posts: 8
Member Since: ‎12-29-2010
Message 3 of 7 (8,252 Views)

Re: 6500 accepts print job but prints blank pages - same in copy mode

This "fix" did not work for me.  My 6500 (wireless) produces (almost *) only blank sheets as a printer from a range of different PC's or as a straightforward copier.  It did this very suddenly with close to full ink cartridges.  Since it produces blank copies as a copier (B/W or color) without the PC turned on the vast bulk of the recommendations are irrelevant in terms of getting a copy function to work.

 

The last thing it did successfully was to receive and then send a fax.  Probably coincidence.

 

(*) The "almost" only refers to the presence of 6 colored blocks at the bottom of the page produced by the clean printheads process.

 

 

Top Student
Posts: 1
Member Since: ‎03-04-2013
Message 4 of 7 (8,028 Views)

Re: 6500 accepts print job but prints blank pages - same in copy mode

WOW! At least temporarily, my solution is hit SET-UP (the wrench) tab right arrow to TOOLS #6. type OK.
Tab
to (#2) Clean Printhead. Hit OK. Hopefully, stand back, let process and be amazed. A second try may be necessary.
At least for one day it works. May this be your solution.  Jesus is our only Hope!!!!

Honor Student
Posts: 2
Member Since: ‎08-13-2014
Message 5 of 7 (4,242 Views)

Re: 6500 accepts print job but prints blank pages - same in copy mode

i had this issue earlier today . your answer solved the problem for me . Thanks a lot

Student
Posts: 1
Member Since: ‎11-29-2015
Message 6 of 7 (1,838 Views)

Re: 6500 accepts print job but prints blank pages - same in copy mode

Cleaning printheads (after I had to upgrade printer firmware to resolve a paper size problem with the pinter) solved the problem for me as well. Until the printheads were cleaned the Test Page printing was fine, but nothing else would print.

 

Thank you!

Student
Posts: 1
Member Since: ‎02-22-2016
Message 7 of 7 (1,353 Views)

Re: 6500 accepts print job but prints blank pages - same in copy mode

I have cleaned my printheads 4 times and used up a lot of ink.  The test page comes out fine with the

blocks of color on the bottom of the test page.  Still, it prints blank pages when I try to print a document or

use the copy function.  Cleaning the printheads does not work for me.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation