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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 6812 all of a sudden misaligning for labels
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03-23-2017 07:58 AM
I am having a problem with both of my printers. I already posted a question on the other one that I got because of problems with my 6812 all in one. I get my glossy labels from onlinelabels.com. I have had no problem with my printer lining up with the template I downloaded from them until just recently. All of a sudden the labels are cut off. I'm assuming it is a problem with the way paper is being pulled in?
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Accepted Solutions
03-23-2017 08:12 AM
The coating on glossy media may over time cause the rollers to lose their grip. I would suggest cleaning the rollers as shown in Solution Three of the troubleshooting document here, that should resolve the misalignment on your Officejet 6812 printer.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
03-23-2017 08:12 AM
The coating on glossy media may over time cause the rollers to lose their grip. I would suggest cleaning the rollers as shown in Solution Three of the troubleshooting document here, that should resolve the misalignment on your Officejet 6812 printer.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
03-23-2017 09:36 AM
I am glad I could help, The forum here is a good place to find answers.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
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