04-13-2014 08:40 PM - edited 04-13-2014 08:44 PM
I have a HP OfficeJet 4622. All colors except black print out on paper fine. The black starts to print ok, but then becomes spoty or quits in total. I have done the ink jet cleaning cycle and replaced with a new black cartridge. No improvement.
I did a print quality diagnostic again everything is fine except the black starts to print fine then just quits. I looked at the ink screen in the printer it appears clean.
04-14-2014 12:54 PM
Hello I see that another individual seems to have the same issue as I am having. My printer works fine except the black color does not work. I have cleaned the printer heads, several times. I have also followed the steps given in the HP site. My warranty expired last month. My toner cartriges are brand new. Any ideas on how I can fix this issue?
04-15-2014 10:02 AM - edited 04-15-2014 10:06 AM
Printer Serial number: CN24P141GZ
HP Office Jet 4622
Received your private message and sent you an e-mail. E-mail was returned because you mail box was full
08-07-2014 07:52 PM
I have a 4622 all in one printer and have replaced all ink cartridges with HP cartridges and black won't print. What do I do/
08-11-2014 08:07 AM
Thank you for visiting the HP Support Forums! I understand you are not able to print in black ink on your HP Officejet 4622, you have replaced the cartridge with no success.
I am not sure which troubleshooting steps you have completed already, so please continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, I trust they will be able to assist you regardless of the warranty status. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!