Question
Black ink not working
Replies (12)
Reply
 
Honor Student
Posts: 3
Member Since: ‎06-29-2014
Message 11 of 13 (96 Views)

Re: Black ink not working

Thanks for your reply. I can confirm that I've tried all steps listed as requested. My region is USA/midwest.

HP Support Agent
Posts: 15,553
Member Since: ‎09-02-2013
Message 12 of 13 (94 Views)

Re: Black ink not working

Hi KBKelly,

 

Thank you for getting back to me. I am going to send you a private message, please check the little envelope on the top right hand corner of the forums page to check your Forums inbox.

 

Forums Inbox.jpg

Actions speak louder than words, please click the Thumbsup.JPG below to show you like/appreciate my post or to say thanks! Smiley Happy

Please share what worked for you with others by marking this post as solved. It only takes a second to click the Accept as Solution button.

Thanks - I work on behalf of HP

Highlighted
Honor Student
Posts: 3
Member Since: ‎06-14-2014
Message 13 of 13 (78 Views)

Re: Black ink not working

Ok, so yesterday I went out and bought a new printer to replace the existing one that was not working right.  I thought I would try one more time to make it work, and it worked without doing anything other than printing a test page.  Either my printer has a mind of its own, or demons.  Either way it is working probably because I scared it with a new printer.  Totally confused now, but happy.  Thanks for all of the support.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation