07-07-2014 02:16 PM
On a four ink printer, I replaced all four inks but the black one isn't recognized by the printer. I repeated the installation but I got the same issue; My printer model is HP Photosmart 5514
07-08-2014 04:23 AM
Is it that the black won't print or is it giving an error message? Is the printer in warranty?
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP