03-20-2017 07:47 AM
I'm having an issue with my printer.
I changed the black ink cartridge and it is now not printing anything with black text. I have run through all the solutions offered on the HP support page.
03-20-2017 07:55 PM
Are there any error messages? The troubleshooting steps in the document here may help resolve black not printing in your Officejet 6830.
Bob Headrick, HP Expert
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