10-01-2013 08:59 AM
I agree with all that posted about HP printing products lacking quality and honesty . My office jet is 3 months new and I cannot print due to needing color ink. I also print in black only. No wonder HP was pulled from the Dow averages and the company is tanking. Not only will I be trashing my new printer I will be selling the few shares of HP that I bought when HP was a good company. VERY SAD!!!
10-02-2013 07:07 PM
I am not satisfied with the response you've given about the color ink depleting over time. As I mentioned in my first comment, EVEN IF "print in black ink only" is selected, if I try to print a document such as a map from maps.google.com, it will print in color. Thus, I can only assume that it is using color ink to print "print in black ink only" documents. Can you explain this error, or produce a driver that solves this issue?
I DO understand that color ink cartridges will very very slowly deplete as necessary to keep them ready for use, as the document you attached explains. I DON'T understand why the color cartridges are used when the "print in black ink only" option is selected ... this causes the color cartridges to deplete much more rapidly and require replacement much more frequently.
Thanks for your time.
10-03-2013 10:14 PM - last edited on 10-04-2013 05:22 AM by OrnahP
I just purchased the HP 6600 in July, 2013. I have only printed in gray scale since purchasing printer, but yellow and magenta ink need to be replaced anyways?? After reading all of the complaints on here I understand the problem. HP printers are a rip off and what their doing is illegal and I am shocked HP hasn't offered to replace or refund these printers. [Content Removed]
10-10-2013 09:35 AM
I share the frustration of the people who have posted feeling scammed that this 6600 HP printer uses color ink even when I've specified black ink only. That is something that should be made clear to the consumer at the outset, and it was not. I have literally never been so disappointed in a product in my life. I don't print very much, but it seems I need new cartridges every month or so--and not just the black ones. Alll I wanted to do this morning was print five pages of a report. After literally 40 minutes of putting in and taking out cartridges, waiting for the chugging printer to verify them, only to find that all of the colors were depleted, and that I could not use the device using the multiple backup black cartridges I had bought to be sure that I did not run out when I truly needed them, as I need them now, I am beyond frustrated. I now have no choice but to toss this thing and buy another printer--and it certainly will not be an HP. This was such a scam, and such a waste of money, that I will never buy an HP product again.
10-11-2013 09:24 AM
All cartridges must be installed for the printer to operate, and they must have sufficient ink for servicing, in order to prevent the printhead from drying out.
Printer will put a small amount of color as a underlay before the black.
Here is a url for setting the printer preferences.
If you need more assistance just let me know.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
11-10-2013 10:06 AM
11-10-2013 12:58 PM
We bought this printer because it was advertised has 'one of the most economical multi-ink printers available'
It's costing us a fortune, with a 4-ink XL cartridge pack costing over UK£50.00 a time!
We print a LOT of online order details - all in black only, set to 'draft' - yet we're on our second full set of XL cartridges in just over a month!
11-25-2013 06:24 PM
As an ex HP employee, this is an embarrassment. I bought an OJ6600 for my mother and she called me about this problem. She only uses the product as a (black) photo copier. When I got to this forum and see this moronic response from HP, I am stunned. If I want to pull the color cartiges and print in black only that should be my peragative. That said, I know printer ink is the life blood of HP. Now they feel that they have the right to shake down their customers to buy more ink.
I will probably throw this one in the land fill and buy a printer from someone else and confirm that the printer will work in black only.
HP, shame on you for stooping this low.
12-11-2013 12:41 PM
Like a prior customer. 6600 going in trash. Never buy another HP. Wont print black only. Rip off.
DATL, yours won't be alone. Mine is hitting the trash tomorrow also. I can only hope that I can list this as a loss on my taxes this year. Last purchase I EVER make from HP.
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