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HP Recommended
officejet 5610 all-in-one
Microsoft Windows 8 (64-bit)

I'm trying to scan on my officejet 5610 all- in-one and I'm getting an insall error for windows 8 or 8.1.  Help please.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please download and run the following tool and post back all error messages:

 

        http://ftp.hp.com/pub/softlib/software13/COL50849/mp-145514-6/HPPSdr.exe

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Please download and run the following tool and post back all error messages:

 

        http://ftp.hp.com/pub/softlib/software13/COL50849/mp-145514-6/HPPSdr.exe

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Works perfect!  Thank you!

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