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Honor Student
Posts: 2
Member Since: ‎03-09-2015
Message 1 of 4 (2,423 Views)
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Cancel all documents

Product Name: Officejet Pro 8500A e-All-in-O
Operating System: Microsoft Windows 8 (32-bit)

There is document outstanding on my printer that I cannot delete. Consequently it is preventing other items being printed from one particular computer. The printer is on a network and will print ok from my other computer. I have tried to cancel that document and cancel all documents to no avail.  How can I cancel the printing and clear the memory?

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Re: Cancel all documents

muirburn

 

Welcome to the HP Community Forum.

 

See the following:

Cancel Print Jobs in the Printer Queue

 

 

Click the Kudos Thumbs-Up to say Thank You!

And...Click Accept as Solution when my Answer provides a Fix or Workaround!

I am pleased to provide assistance on behalf of HP. I do not work for HP. 

 

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Provost
Posts: 14,290
Member Since: ‎04-14-2009
Message 2 of 4 (2,420 Views)

Re: Cancel all documents

muirburn

 

Welcome to the HP Community Forum.

 

See the following:

Cancel Print Jobs in the Printer Queue

 

 

Click the Kudos Thumbs-Up to say Thank You!

And...Click Accept as Solution when my Answer provides a Fix or Workaround!

I am pleased to provide assistance on behalf of HP. I do not work for HP. 

 

Kind Regards,
Dragon-Fur
Honor Student
Posts: 2
Member Since: ‎03-09-2015
Message 3 of 4 (2,399 Views)

Re: Cancel all documents

Brilliant, Dragon-Fur. Simple clear and concise instruction.

Thank you.

 

Peter

Provost
Posts: 14,290
Member Since: ‎04-14-2009
Message 4 of 4 (2,391 Views)

Re: Cancel all documents

[ Edited ]

Peter,

 

You are welcome.  Smiley Happy

 

Happy Printing!

 

Fun with Printing...  There is a lot you can do with the simple tools available on your Windows 8 computer.

 

The following document provides a few examples of some of the programs and settings that might be available for use with your printer.  

 

NOTE:  Availability of some tools depends on printer model and printer software version.  Other tools depend on the Operating System version and perhaps whether or not you are running an HP computer.

 

Help, Explanations, and Examples:

Print – Five Methods: Photos Creations, Windows Photo Viewer, Word, Paint, HP Connected

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Kind Regards,
Dragon-Fur
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation