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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-22-2017 06:17 PM

HP Recommended
Product: HP Inkjet 8610
Operating System: Microsoft Windows 8 (64-bit)

How do I cancel ALL print jobs in the print queue?   I just sent over 40 files and I need to cancel them.  I do not want to waste time deleting them one by one.

1 REPLY 1

‎02-23-2017 01:48 PM

HP Recommended

Hello, @DLS20180 – Hope you are well 🙂

 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!


I understand that you want to delete all the print jobs you sent to the printer. I will certainly do my best to help you fix this issue 🙂

Let’s try to fix this issue by clearing the print spooler. Follow the steps mentioned below:
 

  • Press “Windows key” + “r” to get the “Run” window.
  • Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
  • Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
  • Go to services again - Start the print spooler.
  • All your print jobs are now cleared.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


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DVortex
I am not an HP Employee
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