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Community Manager
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Member Since: ‎12-02-2014
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Dedicated to the best printing experience

[ Edited ]
Product Name: OfficeJet
Operating System: Microsoft Windows 10 (64-bit)

Here is the link to our official Blog Post.

 

This post pertains to HP’s use of dynamic security features on select printer models

 

Dynamic security is a feature that authenticates supplies in order to prevent the use of supplies that do not have an Original HP chip. HP includes this feature to protect your printer from potential functionality risks that could be introduced by supplies using cloned chips, to protect HP’s intellectual property and to reduce counterfeiting of HP supplies and warranty fraud. Refilled or remanufactured supplies that still use an Original HP Chip will continue to be accepted by the printer.

 

An optional firmware update to remove dynamic security from the printers in the table below has been made available for customers that were unknowingly affected by it, see Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip for details on how to download and install this firmware.

Product series

Compatible Inkjet Cartridges

OfficeJet Pro 6230 series

HP 934 and HP 935

OfficeJet 6810/6820 series

HP 934 and HP 935

OfficeJet Pro 6830 series

HP 934 and HP 935

OfficeJet Pro 8610/8620/8630/8640/8660 series

HP 950 and HP 951

OfficeJet Pro X451dn/dw, X476dn/dw, X551dw, X576dw

HP 970 and HP 971

 

As part of a commitment to improve communication of the use of dynamic security features on our printers, the packaging of the printer models in the table below has been updated to state that they have the dynamic security feature. Online product specifications for these printers on the HP Official Store have also been updated to state that they have the dynamic security feature.

Product series

Compatible Inkjet Cartridges

OfficeJet 6900 series

HP 902-905

OfficeJet Pro 6900, 7700, 8200, 8700 series

HP 952-959

PageWide Pro 352, 377, 452, 477, 552, 577

HP 913 and 972-976

PageWide Enterprise Color MFP

HP 980 and 981

DesignJet T730, T830

HP 727 and 728

 

HP believes in fair competition and does not employ technology preventing the use of refilled and remanufactured cartridges. Our printers with the dynamic security feature may not operate with a cartridge that does not include an Original HP chip.

 

Check back on this post for more details as they become available.

 

Thanks

Bill_F

Community Manager

I am an HP employee, supporting the HP Experts who volunteer their time and technical knowledge to help others.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation