01-28-2012 07:22 AM
Product Name and Number: HP Desket 3050A Printer - J611a series
Operating System: Windows 7 64-bit
Error Message: None
Changes Made: None
My printer won't connect to my router. The router has access control on and I have added the printer's mac address to it, yet it still is not connecting. I haven't actually told the printer to connect to the router, but I don't actually know how...
01-28-2012 08:36 AM
The wireless configuration have to be performed by using the software:
If you didn't installed the software yet, follow the installation and select wireless connection.
you will be prompted to temporary plug the USB in order to connect the printer.
If the software allready installed, enter Start > Programs > HP HP Deskjet 3050A Series.
There you will see an option named as reconfigure software / reconfigure wireless connection..
Follow the installation and you will be guided to temporary connect the USB in order to connect the printer.
If my post resolve your problem please mark it as an Accepted Solution
01-28-2012 09:52 AM
I have installed the software and it is just frozen on "Checking network environment". The green bar is all the way across.
The frustrating thing is that it has worked fine on both my mum's laptop and my dad's laptop but it's not working on mine, it's just frozen as I said before.
04-05-2012 02:38 AM
I have the same problem: The screen doesn't move on "Checking Network Environment".
this happened when trying to connecy mom's laptop to the family network
08-09-2014 11:07 AM
My printer was working fine until a few days ago. Now I get the message that the printer is offline, not connected to wireless I have tried to follow your earlier advice, but that seems to be for Windows 7. What should I do in Windows 8 to reconnect to the wireless
08-12-2014 07:14 PM
I understand you're unable connect your Deskjet 3050A because the installation keeps hanging on "Checking Network Environment". I will do my best to assist you!
Follow this entire HP document on The Network Installation Hangs on the 'Checking Network Environment' Screen. If you're getting a printer offline message, then please follow this HP document on 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows 8.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
- Using HP Diagnostic Tools for HP Printers in Windows
- Printer Problems after Upgrading to Windows 10
- Print Jobs Stuck in Print Queue (Windows)
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- 'Offline' Printer Status Message Displays (Windows 10)