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Student
Posts: 1
Member Since: ‎10-06-2011
Message 1 of 2 (610 Views)

Do I need a new printhead?

Hi, I have an HP Office Jet 7000 Wide Format printer and really love it.   I purchased it 8-31-09.  However, recently when printing, the bottom last inch of the page comes out smeared.  It looks like the print gets stuck in the machine.  Do I need a new printhead or is there another problem?

 

Thank you for any help you can give.

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Provost
Posts: 16,931
Member Since: ‎11-21-2008
Message 2 of 2 (605 Views)

Re: Do I need a new printhead?

Feldblume, welcome to the forum.

 

Here is a guide to help you diagnose the problem.  It could be that you simply have to clean the printer.  Follow the guide to see if it helps.

 

Please click "Accept as Solution" if your problem is solved.

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