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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2015 07:43 AM

HP Recommended

1. Open new start screen
2. type "services" 
3  click on "view local services" 
4  right-click on print spooler
5  click "restart"
6. close window

 

Should be OK then.

 

Good luck.

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‎06-30-2015 12:56 PM

HP Recommended

At first I got the error message saying printer offline.  I restarted my computer then the message said printer door open.

I'm now trying to follow the instructions I just read but where is the task bar? I went to the task manager on the desk top.  Sorry, but I'm not too computer savy but learning.

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‎08-31-2015 01:09 PM

HP Recommended

You are awesome!  I was at the brink of insanity with my printer...ready to throw it through a window-or buy a new printer which isn't in the budget. 

I don't think I've ever ventured that far into the computer before. 

Many many thanks, Printer Guru!

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‎01-10-2016 09:53 PM - edited ‎01-10-2016 09:55 PM

HP Recommended

Thanks Bro.   :OpenSmile: :HeartEyes:

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‎02-23-2016 09:46 AM

HP Recommended

Best and easiest answer to fix my problem. My printer started working as soon as I clicked start.  Didn't have to restart computer. Yippee

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‎02-28-2016 01:45 PM

HP Recommended

My pinter won't print.  It says door open.  What door?

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‎05-05-2016 04:32 PM

HP Recommended

Yesss! After a week of no printer due to paper jam/cartridge change combo, re-settinbg the print spooler worked! Thank you!

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‎08-26-2016 04:46 PM

HP Recommended

I tried the cartledge change and did not delete "door open" status

MER-Gran

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