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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-13-2014 08:53 AM

HP Recommended

I have been getting error 0xc6fd0113 on my OfficeJet x576dw, it has been happening infrequently for about a month but now after each page get the error stating there is a printer or ink system failure with the error code 0xc6fd0113.

 

The machine is 12 days out of warranty! Argghhh!

 

Any ideas?

4 REPLIES 4

‎08-13-2014 05:27 PM

HP Recommended

Hi,

 

Contact HP support, they should be able to help you.

Dont worry if there is no warranty.

 

Call 800-334-5144

 

Best regards

 

Mike G

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No

‎08-22-2014 01:20 PM

HP Recommended

did you ever get this error resolved? I have the same one, on hold with HP now.

@KevinJames66 wrote:

I have been getting error 0xc6fd0113 on my OfficeJet x576dw, it has been happening infrequently for about a month but now after each page get the error stating there is a printer or ink system failure with the error code 0xc6fd0113.

 

The machine is 12 days out of warranty! Argghhh!

 

Any ideas?

 

Was this reply helpful? Yes No

‎08-22-2014 01:36 PM

HP Recommended
No, not resolved. Spoke with HP who said that the error code was a head fault and the only resolution was to replace the machine. They wanted over £200 to replace the machine with a refurbished one that only had a 3 month guarantee. I was not happy with this and still have a faulty machine.
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‎08-27-2014 08:42 AM

HP Recommended

Hi,

 

if the printer is covered under warranty, do not worry and please do contact Tech support team and will be able to assist you.

 

 

Thank you! I am an HP employee.

Please click the "Thumbs up" icon below to thank or click “Accept as Solution” . if you feel my post solved your issue, it will help others find the solution.
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