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Error 1327

My wife was trying to install her HP5850 printer driver for the HP CD. But I got an Error 1327  window. She also tried to install Microsoft Office Word 2007 Upgrade and got the same error. Any ides on what to do?

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Re: Error 1327

Well waiting a for reply from this forum, I tried this solution [http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q110636&sliceId=1] I appears to the same as one or your solutions. The only problem was that the CD-ROM was allready labeled as drive D.  So in order for me to get to work I changted the label to Drive F; after that I was able to install programs using this CD-ROM.

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Message 2 of 11 (1,338 Views)

Re: Error 1327

Try THIS and THIS.
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Message 3 of 11 (1,330 Views)

Re: Error 1327

Well waiting a for reply from this forum, I tried this solution [http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q110636&sliceId=1] I appears to the same as one or your solutions. The only problem was that the CD-ROM was allready labeled as drive D.  So in order for me to get to work I changted the label to Drive F; after that I was able to install programs using this CD-ROM.

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Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 11 (1,329 Views)

Re: Error 1327

Glad to know it worked. I request you to mark my post as the Solution so that other users with the same issue can benefit from this thread.
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Message 5 of 11 (1,326 Views)

Re: Error 1327

But did it really work? I just changed the drive letter from the D was it supposed to be according the PC to F which the error desired ?
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Message 6 of 11 (1,313 Views)

Re: Error 1327

Can you please rephrase the question to make it more understandable?
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Message 7 of 11 (1,295 Views)

Re: Error 1327

The CD-ROM was always labeled as the D drive, and I went thru steps in that webpage that I posted, the CD-ROM was shown as the D drive.  The error on my wife's PC always referred invalid drive F. I couldn't letter of the CD-ROM to D, because it was already designated as D. But the only way that I could make it work was by changing the drive letter to F. Now her PC lists her CD-ROM as drive F, instead of D, like it was and should be.

 

 

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Message 8 of 11 (1,289 Views)

Re: Error 1327

It doesnt really matter what the drive letter of a drive is. There's no rule that it had to be D:. It can be anything from D: to Z:. As long as it works, it's fine.
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Message 9 of 11 (1,286 Views)

Re: Error 1327

So why did she get the 1327 error?
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Message 10 of 11 (1,281 Views)

Re: Error 1327


jrszabo wrote:
So why did she get the 1327 error?

As mentioned by Microsoft: 'This behavior may occur if a registry key contains an incorrect value in a Data field.'

 

And, If the drive letter of the hard disk that contains the operating system is changed, the registry keys refer to nonexistent folders, and Setup fails. 

I am an ex-HP Employee. Currently inactive on the forum.
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