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‎08-18-2016 07:52 AM

HP Recommended
Product: Hp deskjet 2130
Operating System: Microsoft Windows XP

Every time I turn off my computer my HP deskjet printer gets uninstalled.Again I have to remove it from controll panel ,reinstall it again and then use it . Its becoming really cumbersome.Please help me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2016 11:28 AM

HP Recommended

Hey @Arry2,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with your Deskjet 2130 Printer on your Windows XP machine. I can help you with that.

To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, run the Print and Scan Doctor. You can download the Doctor by clicking on this link.

 

Please let me know the results after following the above. If your queue remains, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-20-2016 11:28 AM

HP Recommended

Hey @Arry2,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with your Deskjet 2130 Printer on your Windows XP machine. I can help you with that.

To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, run the Print and Scan Doctor. You can download the Doctor by clicking on this link.

 

Please let me know the results after following the above. If your queue remains, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎08-22-2016 10:47 PM

HP Recommended
Thank you sir!!! It really works !!!!! My issues with this printer are finally settled.
Was this reply helpful? Yes No
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