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Honor Student
Posts: 2
Member Since: ‎06-03-2010
Message 1 of 4 (9,803 Views)

F380, flashing orange light next to the droplet, E lit up

I use this printer with a laptop so connect when needed.  I was able to print yesterday a couple times before this error message came up.  I have tried reinstalling the drivers, power drain, system restarts, removing/reinstalling ink cartridges, etc.  Any suggestions regarding what this error means and what I can do about it?

 

Thanks in advance!

Rachel

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Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 4 (9,787 Views)

Re: F380, flashing orange light next to the droplet, E lit up

THIS document should tell you what the blinking lights denote.

I am an ex-HP Employee. Currently inactive on the forum.
Honor Student
Posts: 2
Member Since: ‎06-03-2010
Message 3 of 4 (9,778 Views)

Re: F380, flashing orange light next to the droplet, E lit up

That document was helpful and I have bookmarked it for future use.  However, following the instructions indicated for the error lights on my printer did not solve the problem.

 

Anything further I can try?

Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 4 (9,777 Views)

Re: F380, flashing orange light next to the droplet, E lit up

The document should tell you in the end to either service the printer, or replace the cartridge. So call HP Tech Support and see what can be done.

I am an ex-HP Employee. Currently inactive on the forum.
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