08-25-2010 05:21 PM
I need some documents printed soon and my black ink is not working at all! Not even the alignment page or test pages print black ink. The inks are fine and are both new. The color works perfectly; its just the black ink that's not working and its getting me frustrated! Printer is HP Deskjet F4280 All-In-One.
08-25-2010 08:12 PM
Check if the black cartridge is expired. Expired ink might not work on your printer. If that not the case, it's better you contact the HP careline. Fixing it on your own will risk yourself having your product warranty voided.
08-26-2010 08:09 AM
Hi - You might also remove the black cartridge verify the tape covering the nozzles came off completely. If it did, take a damp cloth and hold it against the nozzles for 30 seconds. If the nozzles are clogged, this might resolve the problem. If that doesn't take care of it, I'd take the cartridge back to the dealer if you just purchased it.
Hope that helps.
I am an HP employee.
03-06-2012 07:56 AM
I have an HP Deskjet F4280 and it will not print black ink. I have replaced the ink cartridge with new #60, non-expired, cartridges twice now. It will print about ten pages before it tells me I am low on black ink but it will not print any black after that. I am using HP cartridges approved for my printer. The print test page only prints what is in red and blue. I have reset my printing system and added the printer again. What else can I do? I use my printer at least one or twice a week.