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Student
Posts: 1
Member Since: ‎08-06-2014
Message 1 of 3 (200 Views)

HP 5510 Photosmart Printer - will not print in color

Just installed brand new HP color ink for Cyan, Magenta, and Yellow cartridges in my HP 5510 Photosmart Printer.

Printer will only print in black .

After doing Print Quality Report, it still only prints in black.  Also, tried cleaning print head.  Still no color!!

Window 7 Operating System.  No error messages.

HELP!!

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Teacher
Posts: 108
Member Since: ‎08-09-2012
Message 2 of 3 (178 Views)

Re: HP 5510 Photosmart Printer - will not print in color

[ Edited ]

Hi @scvalleygirl can you try solution 2 at the link below as the supplies may not be vented correctly, 

http://support.hp.com/us-en/document/c03425035

 

thanks

Carrie 

Although I am a HP employee, I am speaking for myself and not for HP.

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Regents Professor
Posts: 8,447
Member Since: ‎11-27-2009
Message 3 of 3 (130 Views)

Re: HP 5510 Photosmart Printer - will not print in color

@scvalleygirl 

 

 

Just checking this is now resolved?

 

 

Thanks, Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation